Impact of Managers and Leaders in Organizations on the Motivation of Employees Essay

Any association is constantly begun with an explained focus to satisfy dependent on game plan and techniques to be applied in the presentation of accomplishing those objectives. All things considered the goal, execution and the technique in which the association is set up and run, characterizes its sort and ability according to different associations. Association comprises of staffs that are arranged relying upon the obligation performed and the duties that are offered to them. So as to make progress a sorted out framework is fundamental which will include a predetermined chain of command which unmistakably positions every single individual comparable to the limit and the kind of duties. Under this course of action the board and initiative are viewed as the key factors in achieving the objectives. The board involves obligations that completely covers straightforwardly or by implication the entire structure of the association. It joins perspectives like controlling all the tasks of the organization comprehensive of arranging occasions, key strides to be followed and even the essential ideas that improves the association. The board is additionally engaged with the general association of the accessible assets that are related with the entire activity. The executives decides the sort of representatives working in an association which is realized by the coordination and administration that is created towards the workers. All the elements of the executives are done by the chiefs in the association. Initiative and the board are connected wordings and they are indivisible as in administrators likewise assume the job of authority. A pioneer centers generally around the orders to be trailed by the businesses in the adequacy of their obligations. This is for the most part done in an intuitive technique and understanding the elements that effect or thwart the accomplishments. The two administrators and pioneers assume a significant job in persuading their workers. Notwithstanding the way that the workers may unmistakably comprehend their obligations and obligations in the association, completely attractive results might be influenced by absence of inspiration. As indicated by (Geary, D. C. (2005)) inspiration is a key factor in affecting somebody to want to add additional push to improve the work and accomplish more than anticipated. Through the coordination of brain inspiration likewise advances the internal age of resolution which on the other hand has a significant physical commitment to human body. Contingent upon the kind of association pioneers and supervisors may apply various strategies in rousing the representatives. A portion of the manners in which utilized by administrators in inspiration resemble sorting out capacities which incorporate respecting and remunerating explicit workers following their best execution. This is a typical technique however it upgrades the soul of positive rivalry among the workers. Fulfillment is another methods applied by supervisors to rouse workers. A fulfilled representative will have more will to work. Profession and gifts acknowledgment which is for the most part applied by pioneers to value their representatives has an impact in propelling them. Pioneers then again suggest the advancement of persevering representatives to the administration which additionally persuades the workers. A few administrators have presented a precise pay increment which might be yearly or after a predetermined period. This doesn't important rely upon the benefit made by the organization yet on the period spent by the representative working in the organization. Rewards and commissions then again are some of the time estimated against the advantages acknowledged by the association inside a predefined length. These are among elements of spurring the workers. Following the presentation and the administration depicted by the pioneer which is for the most part done through driving models, workers feel spurred and the adoration of duplicating the genuine instances of their pioneers is upgraded. While trying to expound inspiration and the impacts, a few hypotheses have been advanced. In this paper scarcely any speculations have been acquired to extend further the commitment of inspiration. As indicated by (Kahneman and Miller (1986)) Our human conduct will be pretty much be impacted by the perspectives towards specific subjects, judgments and the limit of achieving a predefined obligation will profoundly rely upon the sentiment of the internal drive. This is obviously expounded in the mentality conduct consistency hypothesis. Pioneers endeavor to become familiar with the demeanor of their worker through the association and knowing their practices in which they frequently know or settle on the best approach to propel them. They additionally have the duty in impacting their employee’s disposition might be towards the associations methodologies. Consistency hypothesis of inspiration endeavors to expound that people for the most part accomplish their intentions through recognized coordination of the ability and the capacity to perform. Representatives will consistently feel inspired considering the present situation where pioneers and administrators make a favorable domain for them to incorporate their ability drove by the will to play out these duties. As indicated by (Milgram, S. , 1983) a significant circumstance of the capacity of the representative is fundamental to be applied by the supervisors so as to unmistakably comprehend and build up the correct strategies in propelling the workers. As indicated by (Adams, J. Stacey, 1965), another hypothesis of inspiration is the value hypothesis. This hypothesis abides generally as the thankfulness done to the workers through the prizes. Contemplations are consistently significant in the assurance of the representatives who might be remunerated by their commitment. It’s regular that prizes contrast as indicated by the evaluated obligations all around done by the individual worker or a gathering. Fulfillment of the representatives is constantly controlled by the prize accomplished as merited. De-inspiration is probably going to happen if the circulation of remunerations doesn't coordinate with the exertion applied in the accomplishments. Hope hypothesis plainly characterizes an explanation which adds to the inspiration of workers. As indicated by (Deci, E. L. and Ryan, R. M. , 1991) either on the dependence on the past involvement with the association or through the association methodology, the worker will include a ton of exertion comparable to the prize anticipated. At the end of the day representatives may improve extraordinarily on their obligations affected by the focused on remuneration which they hope to get in the wake of accomplishing their objectives. Like desires for the administration towards accomplishments of the authoritative objectives, representatives anticipates the full help from the administration. This can be realized by the sharp thought of the duty of the representatives as recently examined workers will target satisfying their obligations following the consideration from the administration and pioneers who have the obligation of giving right mandates. spurred workers will in this way feel to be genuinely rewarded in the wake of being compensated from their exertion as per the amount they accomplished. This will accordingly join and relate value hypothesis and hope hypothesis of inspiration as talked about. Following the way that achievement is among the most significant objective in an association, it is significant for supervisors and pioneers to expose their endeavors so as to accomplish it. So as to accomplish achievement they need to rely upon their workers. At the end of the day the exhibition of the workers will in this way rely upon the administration and authority in the association. One of the effects of inspiration to workers is the expansion in profitability. Right inspiration from the supervisors and pioneers will make the representatives be increasingly dynamic and potential which will be actualized in their obligations. Inspiration from the chiefs to their workers has additionally been related with the extension and the development of the association. Spurred representatives will consistently make a quality showing which can have a recognized contrast when contrasted and the contenders. In such a circumstance the planned or the focused on customer will concentrate more on that particular association and consequently the development of the association will be figured it out. Emphatically spurred worker will be increasingly creative and they will have the option to add to the collaboration in an association subsequently limiting the unforeseen draw back which might be realized by the trouble. Inventiveness will likewise be improved and this will contribute a great deal in thinking of the new thoughts. Supportability of workers has been a troublesome and a test to numerous associations. This is achieved by the way that representatives need fulfillment while undertaking their obligations. Administrators in a joint effort with pioneers effectively conquer the difficulties of representative maintainability through positive inspiration to their workers and they in the end find that they basically diminish the degree of everyday enrollment of new staff to supplant the ones who have surrendered. This will likewise improve the work that is done because of the experience picked up by the representatives they can easily and without a doubt actualize it. Inspired workers become dedicated to their obligations and duty in the association consequently diminishing the blunders and indiscreet mix-ups which would decrease the validity of the association. In spite of the fact that it’s an unpredictable exercise if the administrators expand on propelling their representatives they will likewise consequently contribute legitimately or in a roundabout way to disentangling the manager’s obligations of arranging, controlling and planning the association which is in opposition to de-inspired workers. The pioneers then again will have more space to improve their drives and proficiency. Regardless of the sort and the size of the association, inspiration to the representatives stands to be a key factor in the accomplishment of objectives. Thinking about case of establishments like colleges, learning focuses, creation focuses and others, It is through the part of inspiration to the workers that their capacities perspectives and

Patient Education Plan for an Epilepsy Case of a Hispanic Family Unit Essay

Quiet instruction is best when seen as an individual method of directing relational correspondence between two individuals: the educator and the student. The learning procedure follows a strategy that ought to be well-suited per case and per individual, focusing more on the student and the joined conditions, setting, and condition. For clinical encouraging that is limited by unique interrelationships and collaborations, fruitful instructing and learning requires understanding three things: the student, the student, and the student. It is ideal to think of patient instruction plan that would suit the particular case for a fruitful handling of the educating and learning techniques. Primary Body The case In a given case wherein a Hispanic family, having low social monetary and instruction status, and one that communicates in just the Spanish language, secures an epilepsy case on one of the parents’ male youngster (around 10 years of age), broad instructing is fundamentally expected to teach the guardians and the patient on the best way to deal with an epileptic individual. With the undeniable absence of information on the child’s sickness, it is clear that they have to realize what the disease is about, how it influences the kid, how it would influence the family, and what they can do to help the impacts of the said ailment. The system ought to be subject to the given case†¦ observing the essential difficulties, for example, the family’s absence of information on the infection, their unbending nature as far as language, culture, and instruction, just as the condition of the youngster being male of Hispanic culture. The fundamental objective ought to be for the guardians (and the patient) to see basically what the disease is about, or what they ought to do during the assaults. The system The patient training plan is made out of five fundamental advances that ought to be prepared successfully: first is the appraisal stage; second is the arranging stage; third is the usage stage; fourth is the checking stage; fifth and last is the assessment stage. For the evaluation stage, we compute the correspondence level of the students. Critical issues have something to do with the capacity to peruse and compose, to comprehend and to be aware of the said occasion. It would likewise be acceptable to gauge the degree of eagerness or the preparation to learn, the general acknowledgment, and the essential disposition that they have. These are negative in planning the technique that should coordinate the particular setting and case. Most presumably the case would uncover a not willing disposition, absence of inspiration and acknowledgment, and a methodology that focuses on protection and privacy. They would most likely decide to handle the issue in a progressively private and individual manner, with a need to leave their confidence and inner self flawless by uncovering that their case isn't very perilous or serious. For the arranging stage, we plan the things that they would need to know, as dependent on the appraisal of requirements that was directed on the students. It is positive that the general data on epilepsy ought to be remembered for understanding instruction. However, before concentrating on the essential realities about the ailment, there first must be a few talks fixated on the accompanying issues: first, the requirement for eagerness by clarifying how the kid severely needs their help; second, the status to learn by uncovering the things that they can do so as to support the kid; third, the general acknowledgment by clarifying the general realities about epilepsy; at last, a spurred viewpoint by uncovering to them that individuals are happy to support them and their kid in engaging over the sickness. Reflecting over the case, it is more diligently to give addresses on Hispanic individuals without figuring out how to speak with them viably. It is ideal to discover an attendant or clinical representative, who is Spanish-talking, who shows at least a bit of kindness to help individuals, and who talks successfully in order to persuade the students all the more without any problem. For the execution stage, the data can be sent by methods for address, freebees, conversation, or exhibit. Be that as it may, on the grounds that the issue incorporates techniques for treating the youngster during seizure assaults (e. g. , placing spoon in the mouth, holding or talking smoothly to the kid), it is ideal to utilize strategies that are directed in up close and personal instruction and preparing. It is ideal to induce the utilization of talks, conversations, and showings. It is significant, be that as it may, to pick a speaker who might have the option to pass on the essential thoughts adequately. It isn't significant whether the talk completes in a day, a week or a month. What is increasingly significant is that the students can get a handle on their crucial the kid, and that there is the same old thing or bizarre about their having a wiped out kid. It would likewise be ideal to incorporate just the guardians during the talk time frame in light of the fact that the general organic example of the disease may terrify the kid. The youngster can be incorporated, nonetheless, during the conversation time frame, when the subject is being handled all the more softly; and during the show time frame, when the center movements to handy techniques utilized in taking care of the kid. The checking stage can be directed week after week during gatherings with the doctor. It is significant that the guardians and the kid build up an individual bond with both the doctor and the medical attendant for best treatment of the case. With respect to the assessment stage, this is done just incidentally after the preparing of patient training. In truth, in any case, persistent training ought to go on until the time that the patient is as of now restored of their ailment. End To manage patients is to bargain in an individual manner. Given the particular case, this would most likely mean discovering ways that would monetarily help the family in managing the difficulties. The absence of information and instruction mean longer and progressively fastidious strategies in executing the procedure. Being of Hispanic culture, male kids are being viewed as the very expectation, future, and establishment of the family. In utilizing focused on individualized patient data, we concoct a procedure that is progressively successful, reasonable, and proper.

The Crucible †Performance Review Free Essays

The Crucible A joint cast from Melbourne High School and Mac. Robertson Girls’ High School were as of late engaged with a creation of Arthur Miller’s The Crucible. The cast, drove by Gilbert Stalinsfield as John Proctor and Greta Nash as Elizabeth Proctor, had the option to charm the crowd for a the total of the entertainer. We will compose a custom article test on The Crucible †Performance Review or on the other hand any comparable theme just for you Request Now Chief Anne-Marie Brownhill’s translation of the play, while short, considered every entertainer to contribute their own plans to the story without evacuating the overlying topic of the strengthening gave through falsehoods and playing on people’s fears. Every entertainer demonstrated a profound comprehension of the plot and had the option to pass on the message about McCarthyism and the imagery of the witch chases for the manner in which individuals were suspected and oppressed during the 50s when McCarthy was generally compelling. Miller’s work effectively delineates the equals between the arrangement of occasions that happened in the late 1600s known as the Salem Witch Trials and the occasions that had been happening during the time that The Crucible was written during the 1950s. The joined cast from Melbourne High School and Mac. Robertson Girls’ High School were unbelievably noteworthy in their exhibit of these issues and the impacts that these circumstances can have. Driving the female cast was Year 11 Alexandria Liistro. A stun decision for the job, Liistro comprehended her character and had the option to depict the malevolent Abigail Williams to flawlessness. The enchantment of John Proctor and misleading the adjudicators seemed to fall into place easily in this great execution, which utilized the method of authenticity to empower the character to be comprehended by the crowd. It was elusive an individual from the crowd who, in the wake of seeing the play, didn’t feel a feeling of disturb towards the manner in which Williams had acted all through the plot. Liistro appeared to play on this contempt appeared towards her and her character by the crowd as well as the on-screen characters in front of an audience. She genuinely indicated the manipulative idea of Abigail Williams. The delicate mammoth James Ness was cunningly picked to play Judge Danforth, the appointee legislative leader of Massachusetts that directed the Salem Witch Trials in this play. Ness’ mammoth height and blasting voice directed consideration as he conveyed a pitch-flawless execution. The manner by which Ness had the option to control a whole demonstration with his essence all through the preliminaries of Elizabeth Proctor, played by Greta Nash, made for serious and agreeable theater. Ness was likewise ready to pass on the unpretentious sympathy that Danforth has whenever he is offering Proctor the opportunity to spare his own life by admitting to the horrifying wrongdoing of fallen angel adoring. The force in the conveyance of each line by James Ness sent shudders through the crowd and kept them intrigued from the first occasion when he is seen in front of an audience until the finish of the play. The decision of costuming was effective in depicting the genuine expectations of each character. Abigail Williams was wearing a dark with a red headband, indicating the malevolent that litters her spirit, while the remainder of the young ladies that were affirming against ‘the devil’ in court were sporting dark with green headbands, demonstrating the disarray and affliction that overwhelmed their comprehension of what they were doing. The green of the headbands worn by the gathering of young ladies were coordinated with the green light utilized in the main demonstration when Betty Paris has fallen wiped out because of the black magic that has been performed. Both John Proctor and Elizabeth Proctor wore lighter hues ruled by white and light grays. This decision of shading was to show the virtue and blamelessness of these two individuals, in spite of what was going on around them. Optional characters that minded just a smidgen about the witch preliminaries that were happening yet just for childish reasons, as Giles Corey, were set in outfits overwhelmed by grays to show both the great and the fiendishness in them. The set plan and course for this translation of The Crucible was all around considered. The early demonstrations of the exhibition are overwhelmed by an extremely jam-packed stage by the two on-screen characters and props. This adds with the impact of the disarray that is planned shown all through the start of the play. As the demonstrations proceed, it seems like there is increasingly more empty space on the phase to take into account the genuine message of the play to be passed on through the expressions of the story and the presentation of the on-screen characters. The phase for the last demonstration is totally uncovered and not very many entertainers are in front of an audience without a moment's delay. This set being stripped for this segment was with the goal that the crude feeling conveyed through the acting was all the more remarkable and all the more handily watched and comprehended. The set has all the earmarks of being an image for rationale and philanthropy. As the play proceeds, so does the rationale and selflessness showed by any of the characters. The most effective method to refer to The Crucible †Performance Review, Papers

The Fifth Largest Financial Group In Malaysia Finance Essay - Free Essay Example

The advancement of technology may influence the profitability and the competitive advantage of RHB. RHB introduce RHB Now which is an e-banking system for their customer is because most of their customers have internet access either at home or outside.  [9]  RHB Now allows their customers to access their banking account through the internet to perform banking activities such as checking balances, transfer funds and bill payment.  [10]  The aim for the RHB Now is to make it convenient for their customers as they may not be free to visit the bank physically due to their daily works. They can perform their banking activities via internet instead of visit the bank branches physically. Other than that, the technology advancement surrounding the business environment allows RHB to take on an opportunity to introduce RHB Now Mobile Banking app. Nowadays smart phones are widely used by the public as it is convenient and easy to be carried. Hence, this mobile application enables the m to access their bank account rather than using personal computer. It is a miniature of RHB Now and it provides all the features on the RHB Now, except for the application on Initial Public Offerings and share trading. Customers may enjoy this service by downloading the RHB Now Mobile Banking app and login by using their RHB Internet Banking Username and password. Customers can also obtain the updates of the RHB privileges and discounts that are offered to them and keep updated with happenings at RHB by using this mobile application.  [11]  The application is to add value to the demanding lives of their customers to provide them a convenient method to access their bank account.  [12]  However, the interruption of the internet connection causes disappointment towards the RHB Now users as they may have difficulties in completing their banking activities through the system. The customers experience slow browsing speed while accessing RHB Now due to the cable problem of the int ernet service provider. The internet services providers in Malaysia include TM Net, Unifi, Celcom, Digi, Maxis and so on.  [13]  The internet service provided by the service provider is not always stable as they have limited cable with limited bandwidth.  [14]  The poor internet service which causes the disruption of RHB Now reduces customers satisfaction and they might refuse to use it again. Besides that, the advancement in technology also has negative impact on RHB as they may face fraudulent risk. This is because the technology that is being enhanced in todays world increases the risk of bank transactions over the internet as the outsider might hack into the companys system and increases the rate of fraudulent crime.  [15]  These fraudulent criminals attempt to steal the information of the customers through Trojan attack and man-in-the-middle attack. The hacker will install a virus known as Trojan in customers computers when they visit certain websites or download pr ograms. The hacker uses Trojan as an agent to hack into the computer of customers to steal their bank account information and make fraudulent transactions. Besides that, the hacker may use man-in-the-middle attack to steal the information of the customers. The hacker may create a fake website to trick the customers and the information keyed will be captured by them.  [16]  The privacy and security of customers will be threatened as their information will be transferred via the internet. The bargaining powers of supplier of RHB bank are relatively low. The main suppliers of banks are depositors, creditors and central bank (Bank Negara Malaysia). Depositors are those people who have excess of money on hand and prefer to get a regular income with these moneys safely. In banking industry suppliers have low bargaining power. The natures of the suppliers are generally those people who have preference to have a low risk investment and have a regular income with interest. The depositors want their money to be safe. Bank provides the best play for them to deposits their surplus money. RHB bank provide fixed interest rate on fixed deposits and depositors can claim their money regularly compared to investing their surplus money on other places such as investing in shares and gold which has higher risk. (#reference 1)So that, banks provide the best place for them to deposits their surplus money. Depositors believe that RHB provide the safest place than other investment alternatives. Thus, the bargaining power of suppliers will be lower. In Malaysias banking industry, all banks are controlled by Bank Negara Malaysia (BNM). Bank Negara Malaysia set the rules and regulations for every bank operated in Malaysia. These include the interest rate, exchange rate, financing guidelines and reporting standards. RHB bank does not have choice to choose for their best interest rate as it is controlled by Bank Negara Malaysia and it should be the same proposed for all others banks i n Malaysia. The latest minimum rates for the fixed deposits on RHB Bank which between one month to twelve months for the balances of RM 1 million or below will be 3% for 1 month deposit and 3.70% for 12 months deposit. The fixed deposit rates are sets to ensure that depositors will get positive real rate of return. (#reference 2). The benchmark interest rate in Malaysia was last reported at 3.00 percent. For instance, RHB bank cannot control the interest rate of lending and borrowing. So that, the bargaining power of suppliers are low.The threat of new entrant have poses a threat to RHB bank and these will directly affects the operations and profitability of RHB bank. There are not only the incumbent rivals that will pose a threat to RHB bank in this industry. There are possible that the new entrants may enter to banking industry and thus can affects or increase the competitions in banking industry. By merger and acquisition of the existing banks, there will be an immediate effec t on RHB Bank. In long term view, by increasing the size and financial strength of the merge of existing banks and may alter the market situation slightly. Recently, BNM announce that foreign banks are allowed to own bigger stakes in Malaysia. Besides, they also grant more licenses and ease short- selling rules as it seeks to have triple sizes of the finance sector. (From Bloomberg news Dec 22) As a result, this may increase the competition in local market. This may also encourage foreign banks to merge with local banks to expand the size of finance sector. The gradual removal of barriers for overseas investors will result in a level playing field and make the local financial market more competitive, Abdul Jalil Abdul Rasheed (from Bloomberg news Dec 22) However in the recently news, RHB Capital Bhd have signed a conditional share purchase agreement with OSK Holdings Bhd that RHB Capital will acquire 100% of the OSK Investment Bank Bhd shares from OSK Holdings in exchange of RM 245 million new RHB Capital shares and cash of RM 147.5 million. By the combination of RHB Capital and OSK investment bank Bhd will transform RHB Investment bank bhd into Malaysias largest investment bank. On the other hand, a new entrant to banking industry doesnt pose much effect on RHB Bank. It is because that is not easy to start up a bank. By starting up a bank in Malaysia, it requires a huge amount of capital. Besides, a new entrant does not have straight effects on RHB bank. It is because RHB banking Group is currently the fifth largest fully integrated financial service group in Malaysia. If there is a new entrant, the new entrant is hard to achieve the cost leadership in banking industry. It is because the economies of scale of RHB Bank are the leadership in banking industry. Furthermore, there are a also a threat of new entrant from other services industry. Internet bill payment is services that can be easily capitalize by entrepreneurs. It is a good sources of generate revenu e which are in terms of fee-based revenue. This is a threat poses to RHB Bank because entrepreneurs may squeezed out of the payment business from banks. However, with the new strategies of RHB Bank by using pay pal and easy banking it may have competitive advantage over the others financial banking institutes. Another threat that will poses to RHB Banks is companies that offering other financial services. If an insurance company start offering mortgage and loan services, it would be the new threat to banking industry. Besides that, not everyone can and exit the banking industry easily, it is because to start a new bank must fulfill the requirement from Bank Negara Malaysia (BNM). The government restrictions and legislation are set by BNM. BNM provides the rules and regulations for every new entrants of bank by using Banking and Financial Institutions Act 1989 (BAFIA). (# reference 3). Thus, the bargaining powers of supplier are low. The bargaining power of customers in Malaysi a banking industry is extremely high as there large number of alternatives for the customers to choose. Apart from RHB Bank, there are so many banks and non-financial institutions in Malaysia. Therefore, there are a lot of choices for the customers to deposit their money or conduct their financial services. Those alternatives include CIMA Bank, Citi Bank, HSBC Bank, Hong Leong Bank and Public Bank. Moreover, there are still a lot of non-financial institutions such as EPF, insurance companies and unit trust companies.  [17]  Those non-financial institutions normally provide same services as financial institution such as RHB Bank. As a result, customers will have high bargaining power because they can choose from these alternatives. Another factor that will affect bargaining power of customers is the switching cost of choosing other bank alternatives in opening a banking account. This switching cost is low because people can just go to any bank of their preference to do so with si mple and swift procedures which does not cost much. It even cost nothing at all when one decided to deposit their money in any bank account whenever and wherever he or she wants. Compared to other major banks like Public Bank Berhad and Maybank, RHB Bank do not have the most branches widespread nationwide, which may provide relatively less convenient service to people, eventually decreases the switching cost for customers to go for the competitor banks. In additions, RHB bank also has less ATM machines compared to other banks.  [18]  Thus, the customers will prefer to have a bank which is convenient or nearby for them to do their banking service. Besides that, one of the major factors that causes high bargaining power of customers is they have full information with the current advanced information technology. The customers can likely know the feedback from other customers regarding the services offer by banks via internet. From the feedback, they can know exactly whether the bank service is good or bad. The bad feedback on the website will have a strong impact for other customers which will make them have a bad impression on that particular bank. For instance, there have a customer who complaint about the bank services provided by RHB bank. He was fed up and decided to cancel the RHB credit card and ask for refund on his credit balance.  [19]  This shown that the services offered are very important to a bank as the bank must have a good reputation in order to gain a good customers feedback on the website. There are large number of banks exist in Malaysia. The examples of bank that operates in Malaysia are CIMB bank, Citibank, HSBC bank, Hong Leong Bank, Public bank and Maybank.  [20]  All these banks compete with one another throughout Malaysia by providing similar services. RHB faces high competition as all these banks provide similar services and they even have more branches throughout Malaysia compared to RHB bank. RHB loses the competitive a dvantages in terms of the number of branch outlet in Malaysia. Besides that, most of the banks provide homogeneous product and services.  [21]  RHB retail banking offers services like mortgage, hire purchase financing, study loans, lease financing, personal loans, credit cards, remittance service, deposit collection, general insurance and investment products.  [22]  All these products and services are similar with the product and services offered by other banks. Furthermore, all the banks are offering the same interest rate as they have to comply with Bank Negara. All the banks in Malaysia are not allowed to set their own interest rate as Bank Negara controls the interest rate to ensure that the depositor gets back the returns they entitled to.  [23]  Therefore, all the banks are competing with the similar product leaving RHB having no competitive advantages in terms of product and services. However, RHB have this special service by the name of Easy RHB which introduce a new concept in the banking delivering with cutting edge technology. It provides paperless account opening, Insurance Kasih PA (Personal Accident), application for debit card, instant approval and disbursement of loan.  [24]  The services provided by Easy RHB only required ten minutes to complete the application of the required service and it is available all over Malaysia. The feature of instant approval of loan enables customer to obtain instant flexible personal financing amounts from RM 2,000 to RM 50,000.  [25]  It is very easy and convenient for anyone who requires the fund urgently. This service enable RHB to compete among the other existing banks as other banks does not have this special service. This service brings competitive advantage to RHB as there are many customers in Malaysia who demanded for this kind of services. Lastly, banking industry has high exit barriers. It is not easy to exit the banking industry as it requires many procedures to do so. The high exi t barriers in the industry are making the competition between RHB bank and other competitor even higher. This is because all the banks have to compete to survive in the market as they know they cannot exit the industry easily. Therefore, every bank will do their best to maximize the shareholder wealth while maintaining the survival of the company. RHB Bank provides banking products with a range of variety to customers i.e. corporate and investment banking, retail banking, business banking, group treasury Islamic banking business, and global financial banking. These products aim to attract customers to place their money in the bank so that more cash flows can be produced in order to increase the profitability of the company. In the banking industry, for the most parts substitute products do not pose real threats to us. Despite a personal loan is deemed to be a substitute of a mortgage, yet in reality both are actually loans taken by customers in need of money. The same applies to the other bank products and financial institutions. Mortgage companies served as a substitute of banks but the product offered is similar with the one offered by an alternative vendor. In any case, there is a high probability that a mortgage company is owned by a bank holding company. For example, RHB Bank offers My1 Home Loan mortgage services. On the other hand, different banks serve almost the same function of bank transfers. Even the Internet banking services are actually bank transfers as a huge evolution of products from paper to electronic is being continued for years to come. Such circumstance intensifies the competition of innovation but the final services of moving money from one and another accounts remained unchanged. However, in terms of branding, RHB Bank is facing stiff competition with other main anchor banks and foreign banks in the industry. Malayan Banking Berhad, also known as Maybank in short, is the market leader of the industry. It is the largest financial servic es group in Malaysia with wide range of financial products and services offered including investment banking, commercial banking, offshore banking, Islamic banking, Internet banking, leasing and hire purchase, factoring, insurance, trustee services, stock broking, asset management, nominee services, venture capital and discount-house business. At the same time, Maybank also owns the largest service network in Malaysia and also branches in key international financial centers. In Malaysia alone, Maybank has more than 480 branches comprising business centers, trade finance centers and insurance offices. Meanwhile in overseas, Maybank has branches in several countries i.e. Singapore, Philippines, Indonesia, Brunei, Vietnam, Hong Kong, China and United Kingdom etc.Compared with the market capitalisation of Maybank in the market, RHB Bank with only 174 group branches nationwide is certainly facing disadvantage. More branches of a bank ensure enhanced conveniences for customers to carry ou t banking and finance activities. Meanwhile, it also boosts the brand name of the bank. In this sense, Maybank already made themselves highly popular among the people in Malaysia.In terms of investing, potential customers have different ways to place or invest their money according to their personal preferences and risk appetites. Customers who have excess funds may invest their cash in bonds. For example, bonds are fixed income securities issued to lenders of long-term loans, with a maturity date. They yield returns in the form of fixed periodic payments which are more secured compared to banking accounts. In Malaysia, one of the most popular bond products is the Exchange Traded Bonds and Sukuk (ETBS).Besides, people might also invest in unit trusts. Unit trust is a professionally managed investment fund, which collects resources from investors with similar investing objectives. The large sum of capital is then invested by fund managers into the stock market, bonds, money market, p roperty or others according with the investment objectives. When dealing with the investment choices, it might down to the buyer propensity to substitute which differentiate the products. Each bond in the market has its different price respectively and most of them are in a high price, which means it requires a switching cost if people tend to change their decision from putting money in bank accounts to invest in bonds. For ETBS, the principal price is stated at RM 100.00 per unit and comes in a minimum board lot size of 10 units per lost size, thus each lot costs RM 1,000.00 (excluding transaction cost).  [26]  Whilst for unit trusts, there is a minimum initial investment amount for each fund, which stated in each of the prospectus, respectively. Normally, the amount of RM 1,000.00 is required as the minimum initial investment. It incurs a high switching cost between bank savings and unit trust investing.  [27]  Compared to both of the investment methods above, the initial capital required to open a banking account in RHB Bank is just as low as RM 100.00. The switching cost is certainly high for consumers to take as there is a huge price difference between the methods, which means that customers who opt to go for investing in either bond or unit trust rather than depositing their money in bank, have to incur an extra RM 900.00 as their initial investment outlay.  [28]  RHB Capitals business is diversified and they have 7 major segments. These segments include corporate and investment banking, retail banking, business banking, group treasury, Islamic banking business, global financial banking and supporting centre and others.  [29]  Since the company has many segments, we will use the Pareto 80/20 rule to determine the 80% revenue generated from the total segments that the company have. Pareto analysis is plotted into a graph to show which segments able to provide 80% of the total revenues from all segments. From the Pareto analysis, we can con clude that the segments which are able to generate almost 80% of the revenues from all the companys segments are corporate and investment banking, retail banking and business banking. We will be evaluating the attractiveness of the business portfolio that RHB is holding based on the 3 segments which made up to approximately 80%. The Boston Consulting Group (BCG) Matrix is adopted to evaluate the attractiveness of the business portfolios of RHB. It is used to examine the different businesses in the portfolio on the basis of their relative market share and the market growth rate. The BCG matrix will provide the company a view on their business strength and relative market share in order to identify the comparative advantages indicated by the market dominance. Each segment will be plotted according to their relative share price and the market growth rate in the four quadrants, which include Stars, Question Marks, Cash Cows and Dogs. These segments have different market leader which are CIMB Group Holding Berhad and Public Bank Berhad. After calculating the relative market share and market growth rate, we come to a conclusion that retail banking falls under the question mark quadrant as it has a low relative market share and high market growth rate. Retail banking has the highest revenue generated and therefore it has the biggest circle among all the 3 segments. This shows that retail banking is growing rapidly and they are still in the early stage of the product life cycle. Retail banking has a high potential to grow continually as they are still at the early stage of the product life cycle. However, retail banking has low market shares because they do not generate much cash. The company will face problem in collecting funds and they will not have enough cash for retail banking to grow. Retail banking falling under the question mark also known as having a problem child.  [30]  It has the potential in gaining market share and become a star if they work towards it. The market leader of RHB Retail banking belongs to Public banks retail banking in which both companys core business is the same. Public bank has the capability in becoming the market leader is because Public bank competes in the market for business growth and increased market share by differentiating itself through its highly efficient customer service delivery standards.  [31]  Public bank falls under the star quadrant as they have both high market growth rate and high relative market share for that segment. RHB Retail banking has the opportunity in moving towards the star quadrant by gaining market share. If retail banking doesnt become a market leader by growing its market share, it will then drop into the dogs quadrant when market growth declines. This segment needs to be analysed carefully to determine if they are worth the investment that is required to grow market share.  [32]  We will move on to the second largest segment revenue generator for RHB which is Corpo rate and investment banking. Corporate and investment banking falls under the cash cow quadrant as it has relatively high market share but low market growth rate. In fact, corporate and investment banking has a negative growth rate. This segment exhibit a return on assets that is greater than the market growth rate, and thus generating more cash than they consume.  [33]  Therefore, this segment provides the cash required to turn question mark into market leaders. Since RHB core business in retail banking falls under the question mark quadrant, the company may transfer the money generated from cash cow to turn retail banking into market leader which finally ends in the star quadrant. The third segment which falls under the 80% overall revenue generated is business banking. Business banking falls under the dog quadrant as this segment have relative low market share and low market growth. Business banking is not generating much revenue nor consuming large amount of cash. Business b anking falling under the dog quadrant is actually a cash trap as the money tied up in this segment has very little potential in growing. RHB should reduce the amount of segments falling into the dog quadrant. Segment which falls under dog quadrant are candidates for divestiture.  [34]  RHB can dispose partial or the full investment in this segment through sale, exchange or closure.  [35]  RHB banking group is fifth largest fully integrated financial service group in Malaysia. The core businesses are divided into seven Strategic Business Groups (SBGs). Corporate and Investment banking are major in funding or lending needs of corporate customers.The revenue on assets ratio had slightly decreased from year 2010 to year 2011. The main reason is because the volatility in global market conditions led by the unresolved euro debt crisis and the slowdown of economy in Malaysia. This ratio show that how much revenue can be generated for each assets. Besides that, debt ratio of RHB ban k had increased significantly from 0.6067:1 to 0.6560:1. The debt ratio indicates how well RHB banking group can efficiently manage the leverage of debt and assets. The of debt ratio from year 2010 to year 2011 indicates that RHB banking group have not efficiently manage the debt of RHB banking group. Next, segments assets to total assets ratio had a slightly decreased from year 2010 to 2011. The total assets had increased from 129,325,495 to 152,393,694. The increased in total assets mainly by the growth in loans and financing assets, cash and short term funds and statutory deposits. For instance, the segment assets also increased from year 2010 to 2011. The increases show that RHB banking groups have mainly to growth by using loans to financing assets. The will result the segment assets to total assets ratio increases from year 2010 to 2011. The segment liabilities to total liabilities ratio had slightly increased. The increase in total liabilities mainly is because the increas e in deposits from customers. Furthermore, the profit before unallocated expenses over segment revenue had a significant decreased from year 2010 to 2011. It is mainly because of the in allowance for impairment loans financing had changed to become made for impairment loan financing. The overhead expenses in year 2011 had slightly increases and the segment revenue had decreases. This may indicate that RHB bank are not efficiently manage to generate enough revenue to cover the expenses. Retail Banking is a business segment which provides products and services to individual customers. The products and services offered to them include credit facilities (mortgages, hire purchase financing, study loans, lease financing and personal loans), credit cards, remittance services, deposit collection, general insurance and investment products.  [36]  Revenue from Retail banking had slightly increased by 18.17% or RM302 million. This is mainly due to a healthy growth of loan, comprising mainl y purchase of residential property, transport vehicles securities and lending to public sector. Increases in loan led to increases in segment assets.Increases in segment liabilities by 24% or RM6.1 million are mainly due to increases in deposits from customers. There are 3 types of deposits which are demand deposit, savings deposits, fixed or investment deposits and negotiable instrument of deposit. The growth rate of customer deposits was because of attractive deposit products. Overhead expenses increased significantly by 44.15% or RM261 million in particular year. This may due to the expansion of business volume and franchise. The number of Easy by RHB outlets had increased to 235 outlets from 111 outlets this year and thus incurred more usage of electricity and water, stationeries, rental, travel expenses and security system. In the point of efficiency in utilizing the cost in funding the assets or generating revenue, RHB Banking Group had performed well. In year 2010, debt ratio was 0.6819:1 which means that RM1 of segment asset can set-off RM0.6819 of segment liabilities. The ratio increased to 0.7285:1 which means that more segment liabilities can be set-off by the segment assets. Due to expansion of business volume and franchise, overhead expenses had increased. In efficiency ratio, RHB had improved in utilizing and controlling the expenses to maximize revenue. We can see that from the table above which the efficiency ratio had increased to 43% from 36% in previous year. Business Banking is major in funding and lending to small and medium sized enterprises. The revenue on assets ratio had a significantly increase from year 2010 to 2011. It is mainly because the group treasury revenue had significantly decreases. It is a measure of how efficiently management is using the assets to generate sales. A higher ratio indicates that the company is using its assets efficiently to increase revenue. The main reason of the increases of revenue on assets ratio in ye ar 2011 is because the group had efficiently generated revenue. The debt ratio had slightly increased from year 2010 to 2011. This indicates that the segment liabilities had increased faster than the segment assets. It is just a little changes, it is due to the increases in deposits of business banking. Next, the segment assets to total assets ratio had little movement to decrease sign on year 2011. It is mainly due to the increases in total asset of RHB banking group on year 2011. The segment liabilities to total liabilities ratio had slightly decreases because of the increases in total liabilities. The main reason is because the increases of liabilities in other segments. However, the segment liabilities for business banking had a slightly decreases. The profit before unallocated expenses for the year 2011 had a slightly increases. This indicates that RHB banking groups are efficiently and effectively generate higher revenue in year 2011. The overhead expenses for year 2011 had increased significantly. The increases may lead to inefficient in managing the expenses over revenue. The expenses spend have over the revenue from year 2010 to year 2011. Its financial objectives are to attract new customers, increase market share and retain existing customers. The measurements of this prospective are customer satisfaction, customer growth and growth of deposits. In year 2011, overall customer satisfaction and loyalty scores had improved by 9% over the previous years scores. Customer growth is healthy as deposits from customers had increased to RM115 million from RM94million in year 2010. To attract new customers, image or reputation of the bank is very important as it impacts directly on financial performance of bank. A good reputation can attract more customers and hence increase business volume. This can be measured by customer growth. As most of the customers do not have sufficient financial knowledge, they may feel unsecured and uncertain of which pr oducts suit them the most and can fulfill their needs. Thus, bank has the responsibility to provide relevant, understandable and fair information of every service and product. It can be printed out in brochure or flyers. Front-line employees must understand the products and services well and able to deliver right information to customers. It can reduce the mistakes when servicing customer as the employees know what are the needs of customer hence sell the right product to them. This can be measured by feedback from customers. The objectives are to increase innovations, improve operational efficiency, capabilities, and services. Managers have to focus on customer satisfaction and those internal processes in order to attract new customers, retain existing customers and meet shareholders requirement which is maximize their share value and financial return. Innovation is important for bank to create new and innovative products or financial services which meet the needs of customers and also generate significant revenue from it. The products or services must be convenient for customers and cost efficient for bank. This can be measured by revenue generated from new product or service. Operational efficiency can be measured by operation expenses on operation revenue. It measured how much of operation expenses can generate RM1 of operation revenue. To improve it, manager has to control and manage the expenses so they spent in right and fair way. IT and information system (IS) can used to improve the efficiency. The more advance IT and IS are, the more efficient an employee performs tasks. However, employee must know how to use them so he/she can deliver good service. Good service from the bank is imperative for survival in the industry. Customer is a powerful and persuasive tool in promoting something. When the customers satisfied with the services provided by the bank, they will promote the product or service to people around them. As a result, it increases number of customers and revenue.Staff behaviours and attitudes play an important role in a service industry company. It can have significant affects to the efficiency and effectiveness of a company. For example, if the staff behaviours are not good enough to service customers it may influence the confidence of customers. Loss of confident on customers may lead to bad reputation on RHB bank. Hence, the staff behaviour of RHB bank can be used as an indicator of the efficiency and effectiveness. In terms of financial, one of the main goals of enterprises is the maximisation of profit. This can be achieved by cutting down unnecessary expenses that do not constitute to income generating. In order to achieve that, managers have to seek ways improving the productivity and optimisation of business processes as most of the times unnecessary operations caused backfire to enterprises with high expenses. For example, employees with too much slack time provide no productivity yet causing the enterprise t o incur costs on their salaries which are wasted. In supportive of ultimate goal in creating wealth, enterprises also keen to increase revenues. Enterprises with more valuable customers and broader relationships with the VIP customers are more likely to have their revenues increased. This can be done through sales of new products and cross-selling of existing products. In this case, RHB need to value their customers highly and foster a good relationship with them in the seeking of generating more revenue. Besides, enterprises also keen to improve on their returns on spending (ROS). ROS is one of the methods to measure the efficiency in managing company funds. By engaging in high return activities, enterprises are able to maximise profits on the funds spent. Therefore, given with the ratio calculations on the main business segments, RHB should engage in business banking segment as it provides a high ROS.Enterprises always seek to gain competitive advantage over their rival compani es in the same industry. It is much determined by the extracting, manipulating and use of information. In order to improve methods of gathering and analysing of information for a better decision making, it is essential to introduce innovative IT support systems. Other than that, enterprises with better allocation of resources have higher claims to offer the highest profitability. In the era of information technology, innovative banking and financial services such as Internet banking and mobile banking provides convenience to customers. Without any doubt, RHB should allocate more resources properly in developing such IT technologies to increase competitive advantage. Strategic jobs and competencies is also another issue as it includes the ability to cross-sell the financial products by focusing on customer needs. By doing this, employees of the company should have a better understanding of company background alongside the products and services, as well as the understanding of f inancial markets as a whole. In this case, RHB should ensure that all of the employees have a well understanding of the company and the industry.RHB Banking Group has to grab any possible chance to increase its profit thus maximize shareholder value. Investments in Venture Company can be taken into consideration as company can enjoy tax incentives. Tax incentives can increase company profit. RHB should increase the income limit of loan to reduce the risk of unable to collect interest and loan. Reduces in bad debts can enhance the liquidity of the company. Regards the loan interest subsidy, RHB can provide a more attractive loan package for different ages of people to overcome this threat. To reduce the risk of inflation effect on the company, RHB must have skilful and experienced financial and investment analyst to evaluate any investment plan so Net Present Value of profit earned from investment project wouldnt be affected. From the analysis, we know that RHB does not have enough b ranches throughout Malaysia. Their customers will switch to another bank to do banking as it is more convenient for them. In order to overcome this problem, the company may set up more branches all around the country. However, setting up branches and business operations consume large amount of funds. Although it consumes large amount of funds, it is profitable for RHB in long term. At the same time, the reputation of the bank will increase and the public will be aware of the bank. They may eventually switch to RHB if the bank can meet their needs. The bank should place concern with the culture of the local customers as to fulfil all their requirements. In order to attract more customers, RHB should come out with differentiated products however it will be imitated by other banks in a very short time. Besides that, RHB should often review the e-banking system (RHB Now) to avoid any errors in the website. This is because the customers will be confused if the information provided in the website consist errors and it will definitely cause an adverse impact on the reputation of the bank. RHB should also provide support service to encounter the problems faced by the customers. The bank can collect the feedback from their customers as to improve their current services. Besides that, RHB should remind their customers to be alert with any fraudulent case. The bank should encourage the customers to report if they discover any fraudulent case. In order to lower the bargaining power of depositors. RHB Banking group must efficiently react to the changes of strategy by competitors. Competitors may implement new strategy anytime to get the competitive advantages. For example, lowest interest rate among banking industry or new promotion pack provided. These changes of strategy may have significant affect the bargaining power of suppliers. To improve, RHB bank must always observe on the movement of competitors. Besides that, to improve the bargaining power of suppliers RHB Bank must always implement strong risk management on the changes in rules and regulations by Bank Negara Malaysia (BNM). BNM may change the legislation of bank any time. This may significantly affect the effectiveness of RHB bank. So that, a strong risk management can helps to lower the risks of losses. The management of RHB bank should provide training to the employees in order to have a good customer service. Besides that, they also have to standardize their banking procedures so that every branch is using the same procedures and can finish the process efficiently. By having a good customer service and efficient banking procedures can attract more customers to choose RHB bank. Moreover, the RHB bank management team has to ensure their employees are giving a good and polite service to the customers. Thus, by providing good services, the reputation of the bank will be improved. Other than that, in order to encourage the employees to provide a good service to the customers, the manage ment team can organize some internal competition among the employees such as the monthly best smile employee and he or she can get extra bonus for that month. This competition can motivate the employees to be more polite to the customers and they may work hard for the extra award. By increasing the market share on banking industry can helps to improve and maximize the shareholders wealth. Acquiring more shares on other banks can move RHB bank to market leader in banking industry. Growth and expansion of RHB banking group can helps to enhance shareholder value maximization. Revenue will be increase if successfully expand become larger in banking industry. Besides that, to ensure no new entrant can enter into banking industry, RHB bank must put higher entry barrier in terms of economies of scale. The higher entry barrier is the harder for new entrant to enter the industry. For example, if RHB bank can promote the promotion package to customers with the highest rate of return for depos itors, new entrant may harder to promote the same things because of higher economies of scale needed. Strategies are always the weapon of a company. By implementing new strategies can get competitive advantages. By getting higher competitive advantages among competitors, it can help to increase revenue of RHB bank. Implementing new packages of savings or loans can fulfil customers needs and it can help to attract more customers. In order to overcome the threat of substitute products, in terms of branding, RHB bank certainly needs to improve their market capitalisation as it is facing stiff competition with other banks in the industry. By carrying out benchmarking with the market leader Maybank is one of the most effective ways. Compared to Maybank, RHB certainly need to increase its popularity among people by setting up more branches nationwide to ensure a better capture of potential customers. Other than that, RHB can also incur more expenditure in advertising to boost the brand name of the bank. In terms of investing, as we can see, there are many types of investment in the market for people to invest their money in. To cope with the threat of different kinds of investment, RHB should further increase the awareness of people towards its bank products by highlighting the key benefits and advantages of the products compared to other kinds of investment alternatives of other banks and financial institutions. For example, RHB can advertise more on its differentiated mortgage loan in the market by offering a lower rate or better benefits to the people. It is recommended that the company should focus on the core business segment of the company which gives the highest return. Since retail banking is the core business segment and it falls under the question mark quadrant, it shows that the segment has insufficient cash flow and has a potential growth. If this segment has the cash flow for development and growth in the market share, it can be pushed to the star qu adrant being the market leader of the industry. The cash flow needed for the retail banking growth can be obtained from the corporate and investment banking segment. This is because corporate and investment banking segment falls under the cash cow quadrant where it generates lots of cash flow but has very low growth. The company can fully utilized the money generated from this segment to push their core business to the star quadrant being the market leader. Besides that, the company should reduce having segments which falls under the dog quadrant. The business banking which falls under the dog quadrant should either dispose partially or completely. The investment can be disposed through sale, exchange or closure. To improve the financial ratio of RHB Bank on the segment of corporate and investment banking, RHB Bank needs to reduce the overall expenses of the segment and on the other hand generate more revenue for the segment. The revenue on assets ratio can be improved by increasing the revenue higher than the assets. However, the main reason of not efficiently generate higher revenue is because of the global market condition. Revenue can be increase when the changes in better market conditions. Efficiently manage the debt of RHB bank can decrease the gearing of RHB bank. Always observe on the movement of market conditions implement different strategies to generate more revenues. As RHB expanded its business volume and franchise all across the Malaysia to fulfil the demand, costs such as rental, renovation, furniture, staffs and overhead had increased. To improve profitability, RHB should adopt an effective way to manage and control overhead expenses in branches. To increases deposits from customers, RHB can promote or advertise the products or package aggressively in magazines, media, social networks or forums. As RHB is doing well in business banking, it is recommended that the company should engage more in the segment for the years as the industry of SME is being developed well in accordance to the SME Masterplan 2012-2020, introduced by SME Corporation Malaysia, seeking to contribute in accelerating the growth of SMEs to achieve the status of high income nation as stated in the Vision 2020 of Malaysia. Upon success, implementation of the Masterplan will involve more contribution from SMEs to the economy to the country as a whole by 2020.

Dbq on Andrew Jackson Essay - 813 Words

DBQ – Andrew Jackson Jacksonian Democrats believed that they were protecting individual liberty, political democracy, the equality of economic opportunity, and upholding the rights of the Constitution of the United States. In my opinion, the Jacksonians were, to some extent, guardians of the United States. However, the Jacksonians did have their flaws. When it came to protecting individual liberties, Jacksonians favored the white male population, but totally ignored others. They wanted to move all of the Indians who lived in the eastern lands to western lands past the Mississippi River. Jackson bolstered their case. Even after the Supreme Court ruled in favor of the Cherokee tribe and its right to remain where it was, Jackson did†¦show more content†¦The Jacksonians viewed themselves as guardians of equal economic opportunity; this was somewhat true. By killing the Bank, Jackson did indeed spread equal economic opportunity by taking away privileges from the wealthy classes. 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Report The Performance of Nursing Professionals and...

References: NEPPC. (2005). In Tannenwald Robert (Chair). Nurse-to-patient ratios: Research and reality. In Hershbein, B. (Ed.), NEPPC Conference Report Series No. 05-1 (p. 7). Retrieved from http://www.bos.frb.org/economic/neppc/conreports/2005/conreport051.pdf Watson, J. (2009). Caring science and human caring theory: Transforming personal and professional practices of nursing and health care. Journal of health and human services administration, 31(4), pp. 466-482. Accessed from EBSCO Academic Search Premier Welton, J. M. (2007). Mandatory hospital nurse to patient staffing ratios: Time to take a different approach. The online journal of issues in nursing, 12(3), Retrieved from http://nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume122007/No3Sept07/MandatoryNursetoPatientRatios.html There are other alternatives to increasing the performance of nursing professionals and patient recovery rates in a more cost-effective way. 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Purpose Of Human Resource Manager Samples †MyAssignmenthelp.com

Question: Discuss about the Purpose Of Human Resource Manager. Answer: Job identification The Human Resources manager will have to guide and manage the provisions that are present in the HR services, programs and policies of the company. The main areas that the HR needs to focus one are as follows: Recruiting new employees who are competent enough within the hotel so that they can provide better service to the guests Reviewing the performance of the employees so that the scope of improvement of those employees can be done Developing the organization by planning out the resources so that the employees can be provided with better training facilities (Armstrong Taylor, 2014) Position purpose The Human Resources manager has various purposes within the organization. They are responsible for the safety, welfare and better health of the employees so that they can work in an effective manner. The Hr manager needs to take up counseling sessions with the employees so that the employees can provide better feedbacks to the organization, which can be forwarded to the upper management by the HR. The person is also responsible to make the employees achieve its specific targets so that the employees can get better recognition within the organization (Holmes Stubbe, 2015). Key responsibilities and outcomes that can be achieved The HR manager is responsible for developing better relationship with the external community of the organization by making the company sponsor certain events so that people can become familiar with the organization. Within the organization, the manager needs to be responsible in carrying out the duty towards the finance departments, marketing and public relation department along with the facilities department so that the available resources of the organization can be utilized in a better manner (Aswathappa, 2013). The outcomes that can be achieved by the HR manager is that it helps the company in achieving the goals and objectives of each department by providing them with better planning strategies. The manager also supervises the consultants and the attorneys that are appointed by the company so that the organization can function in a better way. The manager is also responsible for developing the employees by providing them with better training so that the employees can be aligned towards the goals and objectives of the company (Marchington et al., 2016). Key Performance Indicators (KPI) The Key Performance Indicators of the HR manager are as follows: Determining the budgeted and the actual cost for hiring of the employees Provide the turnover rate of the employees on an average The average cost of the interviews that needs to be managed by the company (Sanghi, 2016) The placements that the company needs to organize on a monthly basis The number of hours the employees need to be given training on an average basis Maintaining the stability of the workforce that is present within the company (Maier et al., 2013) Competency requirements The HR manager needs to have the following competencies: Communication- The HR manager needs to communicate with the employees and the managers within the organization of every department so that the issues that are present in the departments can be solved properly. Critical and Analytical thinking- The HR manager needs to have a proper skill of analytics and thinking in a critical manner. He needs to be of sound judgment so that the capability of making the decisions can be done in a proper manner. He must possess the ability of analyzing the situations before taking a decision so that it does not have a negative effect on the organization as a whole (Purce, 2014). Building of relationship- The HR manager have to help the organization in building better relationships so that all the departments can collectively help in achieving the goals and objectives of the company. Building of the relationships and developing the skills on an interpersonal level will help the HR manager to be successful within the organization. Leadership- The HR manager is responsible for the creation of the plans that will help the organization to be successful in a strategical manner so that the workforce of the company can help in achieving the goals of the company. The possession of better qualities in leadership will help the management of the company to draw up better strategies so that it can ensure its success in the competitive market (Jackson, Schuler Jiang, 2014). Strategic role of Human Resource Manager The Human Resources Manager has to ensure the safety of the work place within which the employees are working. The manager is responsible for removing the unnecessary risks that the employees may face within the organization. The development of the work place has to be done in a safe manner so that the employees do not suffer any injuries or fatalities during the course of the job (Reiche, Mendenhall Stahl, 2016). The insurance and the compensation of the workers needs to be planned in a strategical manner so that the company does not suffer any losses in covering the insurances of the employees. The Human Resources manager needs to ensure that the employees are provided with better facilities of training so that it can help in reducing the accidents that the employees may have within the organization, which helps in the creation of safer environment to work (Demerouti, Bakker Leiter, 2014). The compensation and the benefit that helps in determining the reputation and image of the business of the company are planned by the HR manager. The decisions that are taken by the manager are based on the benefits that can be provided to the employees along with a better scale of pay, which will help the employees in enjoying maximum satisfaction for the work. The evaluation of the job, conditions of the labor market and the shortage in the workforce needs to be planned in a meticulous manner by the HR manager so that the company can maximize its profits. Additionally, the strategies that are designed by the manager help them in considering the choices of the employers so that the employees can be hired according to the goals and objectives set by the stakeholders of the company (Bamberger, Biron Mesholaum, 2014). The manager also plays a strategic role regarding the factor of training and development of the employees so that the employees can be prepared to meet the future expectations of the organization. The succession planning along with the policies of promotion and the evaluation of the performance of the employees has to be determined by the resource manager. The training that is provided to the employees helps to motivate them so that it will help the organization in retaining the employees so that the level of productivity can be increased of the employees (Pearlson, Saunders Galletta, 2016). The recruitment of the employees along with the selection of the employees helps the company in strengthening the bond with the employees. The human resources manager has the role of combining the elements that will help in strengthening the relation with the employees. The recruitment and the selection process of the employees have to done in an appropriate manner so that the right employees can be chosen for the jobs. The recognition of the programs that will help in the promotion of the employees along with the recruitment of the employees are the functional areas that needs to be managed by the manager of human resources (Jackson, Schuler Jiang, 2014). The human resource manager is also responsible for developing the relationship between the employees so that it can help in managing the functions of the employees in all the departments that are present within the organization. The relation with the employees can be increased by the organization by providing them better rate of salaries along with the other benefits such as incentives and bonuses. This will help the company in achieving the targets by the employees so that the organization can achieve its level of production on a monthly basis. By providing the employees with a better rate of salary, the company will ensure that they are satisfied with the job, which will result in better productivity. The role of the resources manager will be to determine the issues that are present in the work place so that it can be solved in an effective manner (Purce, 2014). Importance of accurate job description of HR manager The HR manager needs to provide a better job description so that it can help them in having a better process of recruitment and selection within the organization. The manager needs to ensure that the employees submit the correct documents so that it can be evaluated in a better manner, which in turn will help in recruiting the individuals. The process of selection of the new candidates will be based on various rounds of interviews so that the candidate can be analyzed with their respective skills. This will help the company in appointing the right candidate the right kind of task within the company. The interview process will be conducted on the basis of the skills et that the employees have so that it can help the company in extracting the maximum level of productivity from the employees so that it can be profitable in the market. The HR manager needs to provide better training to the employees so that it can help in developing the set of skills of the employees in a better way. Justifications The Part A portion of the report consists of the description of the job that is appropriate for the position of the Human Resources Manager. The responsibilities and the Key Performance Indicators of the HR manager will help the manager in working in an effective manner within the hotel organization so that the talent of the employees can be assessed and evaluated in a better manner. Part B consists of the organizational chart that the HR needs to have in the hotel organization. The General Manager will look after the overall welfare activities of the company and the HR manager will be responsible for supervising the finance and the sales department so that the company can function in an efficient manner. Apart from these departments, the HR manager will be responsible for managing the activities of the other departments as well so that the issues that may arise with the employees in the organization can be solved effectively. References Armstrong, M., Taylor, S. (2014).Armstrong's handbook of human resource management practice. Kogan Page Publishers. Aswathappa, K. (2013).Human resource management: Text and cases. Tata McGraw-Hill Education. Bamberger, P. A., Biron, M., Meshoulam, I. (2014).Human resource strategy: Formulation, implementation, and impact. Routledge. Demerouti, E., Bakker, A. B., Leiter, M. (2014). Burnout and job performance: The moderating role of selection, optimization, and compensation strategies.Journal of occupational health psychology,19(1), 96. Holmes, J., Stubbe, M. (2015).Power and politeness in the workplace: A sociolinguistic analysis of talk at work. Routledge. Jackson, S. E., Schuler, R. S., Jiang, K. (2014). An aspirational framework for strategic human resource management.Academy of Management Annals,8(1), 1-56. Maier, C., Laumer, S., Eckhardt, A., Weitzel, T. (2013). Analyzing the impact of HRIS implementations on HR personnels job satisfaction and turnover intention.The Journal of Strategic Information Systems,22(3), 193-207. Marchington, M., Wilkinson, A., Donnelly, R., Kynighou, A. (2016).Human resource management at work. Kogan Page Publishers. Pearlson, K. E., Saunders, C. S., Galletta, D. F. (2016).Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Purce, J. (2014). The impact of corporate strategy on human resource management.New Perspectives on Human Resource Management (Routledge Revivals),67. Reiche, B. S., Mendenhall, M. E., Stahl, G. K. (Eds.). (2016).Readings and cases in international human resource management. Taylor Francis. Sanghi, S. (2016).The handbook of competency mapping: understanding, designing and implementing competency models in organizations. SAGE Publications India.